At Deep Mala Sarees, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, shop with us online, or interact with our offline store.
Deep Mala Sarees is an online and offline women’s clothing store located at Arya Samaj Road, Uttam Nagar, Delhi, offering sarees, ready-made women’s wear, bridal collections, bridal lehengas, Indian ethnic wear, wedding dresses, and related products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you browse our website, place an order, contact us, or otherwise interact with our services:
Personal Information
- Full name
- Mobile/telephone number
- Email address
- Billing and shipping address
- Delivery details
- Order and purchase information
- Any other information you voluntarily provide to us
Payment Information
When you make a purchase, payment may be processed through third-party payment gateways. We generally do not directly store your complete debit card, credit card, UPI, or banking credentials. Payment information is handled by the respective payment service provider according to its privacy and security policies.
Technical Information
When you visit our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Website pages visited
- Date and time of access
- Referring website or source
- Cookies and similar technologies
2. How We Use Your Information
We may use the information collected from you to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Confirm and communicate order details
- Respond to your questions, requests, or customer-service enquiries
- Provide information about our products and services
- Improve our website, products, and customer experience
- Process payments through authorised payment providers
- Prevent fraudulent or unauthorised transactions
- Maintain business and transaction records
- Send service-related communications
- Send promotional or marketing communications where permitted by applicable law and where you have provided the necessary consent
- Comply with applicable legal and regulatory requirements
3. Cookies
Our website may use cookies and similar technologies to provide a better browsing experience.
Cookies may help us:
- Remember your preferences
- Understand how visitors use our website
- Improve website functionality and performance
- Analyse website traffic
- Provide relevant advertising or marketing where applicable
You can modify your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share relevant information with trusted third parties when necessary to provide our services, including:
- Payment gateway and payment-processing providers
- Courier and logistics companies
- Website hosting and technology service providers
- Website analytics and marketing service providers
- Customer-support service providers
- Government authorities or law-enforcement agencies where required by law
Third-party service providers may process your information only as necessary to provide their services or comply with applicable legal requirements.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.
Deep Mala Sarees is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
7. Marketing Communications
With your consent, we may contact you through email, SMS, WhatsApp, phone calls, or other communication channels regarding our products, offers, new collections, sales, or other promotional activities.
You may opt out of promotional communications at any time by contacting us or following the unsubscribe instructions provided in the relevant communication.
Please note that you may still receive essential service-related communications, such as order confirmations, delivery updates, or other transactional messages.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally applicable
- Withdraw consent for certain processing activities
- Opt out of promotional communications
- Raise a concern or complaint regarding the handling of your information
To exercise any applicable rights, please contact us using the details provided below.
10. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
11. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.
Any updated version will be published on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us.
Deep Mala Sarees
Address: Arya Samaj Road, Uttam Nagar, Delhi, India
Email: mg.mohitgarg011@gmail.com
Phone: +91-9811134327
We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.
13. Consent
By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.